General FAQ

I Can't See the Maps!

First - try pressing CTRL-F5 a few times. This will reload the page. If you still can't see any maps, first make sure you're using Internet Explorer 6 or Firefox on Windows. If you're using a Mac, make sure you're using Firefox or Safari. Now, try following the directions here: IE Browser Help. If all else fails, get - 9.9 times out of 10 you'll have success.

How Can I Print a Map?

Yes. Print friendly map is now supported for Internet Explorer and Netscape browser. Just go to each map you or others created, under map find "Print: click" and click on it, a pop-up window with print friendlymap will be displayed. You can then print or preview from there. The Print function is currently NOT supported on Firefox browser due to some technical issues.

Can I Change My Username?

Sure - with what you'd like to change it to and I'll update it.

Tips for Elevation Graphs

First, the elevation data is only accurate to about 100 feet. So, if you're running down a cliff, or next to one, you mind find the data very innaccurate! Second, the elevation is only "gathered" at each point you click along your route. This generally means that if you want a more accurate graph, place your route points closer together. Third, to generate a graph for routes that you have already made, click 'Edit' in your route list, then immediately click 'Save'. This will regenerate all of the elevation points for your route. And lastly - the elevation data is served from http://www.earthtools.org - so it might be slow or unavailable periodically. If the graph comes back with -1s for elevations, this means the elevation data is currently unavailable. To regenerate the graph, edit and then save your route.

What Happened to my Favorite Route?

If you've added a route to your favorites, and it has now disappeared, chances are that the owner of the route marked the route 'private', meaning that they did not want the route to be viewable by other users.

Why should I create an account?

Creating an account will allow you to create your own routes and share them with others. you'll also be able to post comments about other's routes

Why do you want all of this information?

Entering your address helps us determine where to start the map when creating a new route. We do this by geocoding your address and using the result to center the routing map. You can change this information at anytime. We collect your email so that we can notify you of updates to the software and to send you a new password if you forget yours.

Will you sell my personal information?

We will never sell your personal information. Your information is safely stored and can be deleted upon your request.

Is there a cost?

No. There is no cost to create maps and log your runs. Favorite Run does offer an upgraded membership account that provides additional features.

How can I link to a specific route?

If you want to link to a specific route all it takes is to right-click on a route name and choose 'copy shortcut' (in IE) or 'copy link location' in Firefox. Then paste the link into whatever application you wish (such as an email). The link should look something like this: http://www.favoriterun.com/route/show/19

Routes can also be linked to by their ID, like this: http://www.favoriterun.com/1

How does the search work?

To search for routes, you can enter in your zipcode, then choose a range to search within. the search will return a list of routes that were round within the distance of the zipcode. The zipcode is a little subject sometimes - because there is no defined 'center' of a zipcode - we simply guess at where the center of the zipcode should be based on the size of the zipcode. You might have to zoom out on the map to see all of the returned routes.

How can I draw corners?

Unfortunetely, it isn't possible to automatically draw a corner or have a route stay on a road. This is a limitation of the Google Maps that we use. In order to route around a corner, simply use 2-4 waypoints to get a smoother line.

Is my Activity Log Backed Up?

We try and do a daily backup of the database, so that if something happens only a day's worth of information is lost. You can also export your log into an XML format so you'll always have a backup.